Terms and Conditions
Rock River Iron Works Warranty & Care
At Rock River Iron Works, every blade is handcrafted by Steve Woods, built one at a time with purpose, precision, and pride. We stand behind the quality of our work. That’s why each knife comes with a limited lifetime warranty against defects in materials and craftsmanship—for the original owner.
These tools are designed to perform. But like any precision instrument, they must be respected. Abuse, misuse, or prying will void your warranty. Our knives are made to cut—treat them accordingly, and they’ll serve you for a lifetime.
Need a fresh edge? Send it back—we offer free lifetime sharpening. You just cover return shipping. Every knife deserves to stay sharp.
To keep your blade in peak condition:
- Always carry and store it safely, preferably in its original sheath.
- Apply a light coat of oil before storing or after heavy use.
- Avoid moisture buildup and clean regularly.
These knives were made to work, not sit on a shelf.
Use them well, and they’ll never let you down.
Privacy Policy
Effective Date: OCTOBER 22, 2025
At Rock River Iron Works, your privacy matters. Whether you're exploring our custom blades or subscribing to our updates, we’re committed to protecting your information and being transparent about how we use it.
1. INFORMATION WE COLLECT
We may collect the following information when you interact with our website:
- Personal Information: Name, email address, shipping and billing address, and phone number when you place an order or sign up for our newsletter.
- Payment Details: Collected securely through our trusted third-party payment processors (we do not store credit card information).
- Technical Information: Your IP address, browser type, device information, and browsing behavior through cookies and analytics tools like Google Analytics.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Respond to inquiries or customer service requests
- Send newsletters or promotional emails (only with your consent)
- Improve website functionality and user experience
- Detect and prevent fraud or misuse of our services
3. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Trusted third-party services (e.g., payment processors, email platforms, shipping providers)
- Legal authorities when required by law
All third parties are required to protect your data and use it only for services requested by Rock River Iron Works.
4. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze website performance. You can disable cookies in your browser settings if you prefer.
5. Data Security
We take reasonable steps to protect your personal information, including SSL encryption and secure servers. However, no online data transmission is 100% secure.
6. Your Rights
You may:
- Request to access or delete your personal information
- Opt out of promotional emails (via unsubscribe links or by contacting us)
- Ask for clarification on how your data is used
Email us at [insert contact email] to exercise these rights.
7. Children’s Privacy
This site is not intended for individuals under the age of 18. We do not knowingly collect data from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date.
©2025 ROCK RIVER IRON WORKS - ALL RIGHTS RESERVED
To the men and women who put themselves on the line—thank you.
God bless our armed forces and first responders.
Copyright © 2025 Rock River Iron Works - All Rights Reserved
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